FAQ

Our FAQs page intends to provide answers to all your most frequently asked questions and concerns for Best Sunglass Deals:

MORE ABOUT OUR SHIPPING & RETURNS POLICIES


How much is are the shipping charges?

USPS First Class Mail - Free 3-8 business days.

USPS Priority Mail - $6.00 2-5 business days.

USPS Express Mail - $22.95 1-2 business days.

 All our packages shipped via USPS with Signature confirmation, all packages are secured with bubble wrap. As soon as the item shipped, usually within 48-72 business hours after receiving the payment, you will receive a confirmation E-mail with tracking number.


Tell me more about the returns process.

 Returns are accepted within 30 calendar days after the delivery of the product. To initiate a return, you can contact us before returning the item for a return authorization number. We request you to add a note to your return package with instructions on whether you require an exchange or refund.

 All original manufacturer’s items should be included to qualify for the return. There should also be no signs of wear and tear in any way. Return shipping must be paid for by the buyer.

How do I track the status of my order?

Once your order is shipped from our fulfilment centre, you receive a confirmation via email that includes the tracking number with more information. In case you have an APO or FPO address, you can go to www.ups.com or www.usps.com and insert your tracking number to check the order delivery status.

Can I change or cancel an existing order?

All our orders are processed as quickly as possible, we can only  change or cancel order if it isn’t shipped yet.

Can I order by phone or email?

 Yes, you can contact our team of representatives to place your order via phone toll free at 1.800.440.8919. You could also email us at customerservice@bestsunglassdeals.com.

Can I get a refund if I am not happy with my purchase?   

Yes, we provide customers with the option of either a refund or exchange if the request is made within 30 days after product delivery.

MORE ABOUT OUR PAYMENTS& PROMOTIONS

What kind of payment do you accept on Best Sunglass Deals?

We accept Master Card, Discover, Visa and American Express. We do not accept cash on delivery, personal checks, money orders or cash.

How do I use my promotion codes or coupons?

Sometimes, Best Sunglass Deals offers a one-time use promotional codes as part of bonus card programs. To redeem this offer, you can hop on our website and enter your code in the promotional code field at checkout. Limit one code per transaction. This one-time code has no value in cash and may not be redeemed for cash. Refer to specifics of the promotion for the dates of redemption and expiration.