Support

SHIPPING INFORMATION

USPS First Class Mail - Free 3-8 business days.

USPS Priority Mail - $6.00 2-5 business days.

USPS Express Mail - $22.95 1-2 business days.

 All our packages shipped via USPS with delivery confirmation, all packages are secured with bubble wrap. As soon as the item shipped, usually within 48-72 business hours after receiving the payment, you will receive a confirmation E-mail with tracking number. We are not responsible for any duties or customs fees that might be incurred.

PRODUCT WARRANTY

The eyewear you have purchased is covered for a period of 1 year from the date of purchase. The warranty is only covering manufacturing defects; it does NOT cover inflicted damage and scratches. Should a manufacturer's defect occur within 12 months of the date of purchase and the frame cannot be repaired or replaced a credit will be issued. Defect NOT covered under warranty include, but are not limited to: (1) A general decline in appearance due to repeated wear. Eyeglass and sunglass frames are delicate and are subject to "wear and tear" when worn on a regular basis and are expected to appear less new over the course of 1 year. (2) Products that were damaged because the frame was twisted, scratched, or bent (no matter what the cause). (3) Frames that suffer damage due to neglect or improper cleaning (including, but not limited to, temple and nosepiece discoloration due to lack of regular hygienic frame cleaning). (4) Frames that suffer damage from excessive heat (such as being left in the car which results in warpage of the frame shape and cracking and peeling of the paint and surface coatings due to repeated thermal expansion). Please contact our customer service center to obtain a return authorization number and instructions.

RETURN POLICY

We accept returns for exchanges or refund within 30 calendar days after delivery of the product, please  contact us before returning the item for a return authorization number. Please add a note to accompany your return to instruct us if you would like a refund or exchange.

Product must come back to us in original condition.

◦ No signs of wear or damage in any way.

◦ All original manufacturers items must be included to qualify for return. Original box, case, cloth, booklets etc...

Buyer is responsible for all return shipping charges.

Thank you for shopping with us.